Frequently asked questions
Pre-sales
The Maintenance contract is a range of high priority support and maintenance services. For purchase license holders, Maintenance is the most cost-effective way to keep the software up-to-date. All minor and major updates are included during the contract period.
PROCAD Systems AB develops and offers ELPROCAD, one of Sweden's leading CAD applications for electrical designers and installers.
A trial period gives you full access to the software, where you can test all the features. The trial license is valid for 30 days. If you need support during the trial period, please contact us.
The rental option gives you access to the latest version of the software for one year. It includes priority support and access to all updates and new versions released during the contract period.
A network license is installed on the local network and allows multiple users to access licenses. Licenses are distributed by a license server and to as many clients as the activation key allows. If a client drops its license, it immediately becomes available to another user. Network licenses require a Maintenance agreement.
Products
PROCAD Systems AB develops and offers ELPROCAD, one of Sweden's leading CAD applications for electrical designers and installers.
Licensing
Yes, our rental agreements include free updates and priority support throughout the contract period.
The Maintenance contract is a range of high priority support and maintenance services. For purchase license holders, Maintenance is the most cost-effective way to keep the software up-to-date. All minor and major updates are included during the contract period.
Contact our support via the website and we will review your upgrade options and help you complete the process.
If the license server needs to be replaced, please contact us at support@procadsystems.com, and we will help you with the server move.
An owned license provides lifetime access to the software with no monthly or annual fees. The software works as long as your computer and operating system support it. Priority support and updates are available through Maintenance agreements.
We also offer a rental model, where software, priority support and updates are included for a fixed monthly price.
No, the license keys work with all language versions of the product and for all supported operating systems (Windows, macOS and Linux). You can also use your license when you are on the move.
A single license is activated directly on a computer. The license does not require access to a local network. If the license is to be used on another computer, it needs to be deactivated and then reactivated on the new computer.
You can easily buy the license you need via our online store. Once you have received the license key, restart the trial product and enter your key in the License Manager. This will activate your trial as a commercial product and you will automatically receive the correct license level.
A trial period gives you full access to the software, where you can test all the features. The trial license is valid for 30 days. If you need support during the trial period, please contact us.
The rental option gives you access to the latest version of the software for one year. It includes priority support and access to all updates and new versions released during the contract period.
A network license is installed on the local network and allows multiple users to access licenses. Licenses are distributed by a license server and to as many clients as the activation key allows. If a client drops its license, it immediately becomes available to another user. Network licenses require a Maintenance agreement.
Service Agreements
Yes, our rental agreements include free updates and priority support throughout the contract period.
The Maintenance contract is a range of high priority support and maintenance services. For purchase license holders, Maintenance is the most cost-effective way to keep the software up-to-date. All minor and major updates are included during the contract period.
Our add-ons require you to subscribe to the Maintenance service contract for free upgrades and thus access to the latest software version and priority support.
Maintenance is the easiest way to get free upgrades and thus always have access to the latest program version. Maintenance also includes priority product support.
Our single licenses can be complemented with a Maintenance agreement. The Maintenance agreement is mandatory for network licenses.
If you choose not to renew your Maintenance contract, you will no longer have access to priority support and software updates. However, your current software version will continue to work as long as your computer and/or operating system supports it.
Training
You can register and find our current courses here.
For questions related to what you have learned during the course, we offer support even after the course has ended. For regular support, you must have a valid service contract.
The length of our training courses varies from course to course. To see current courses and course lengths, please click here.
Prices for our training courses vary depending on the course. See our current courses here.
We at PROCAD Systems offer training courses according to your wishes. Contact us by e-mail at utbildning@procadsystems.com or by phone at 021 -81 60 00 to discuss your training needs.
Prerequisites vary depending on the course. Here you can find all our current courses with more information about each individual course.
As the largest reseller of progeCAD and ELPROCAD in the Nordic region, we offer courses in progeCAD and ELPROCAD.
Not sure which training is right for you? View our current courses here or contact us by email at utbildning@procadsystems.com or by phone on 021-81 60 00 to discuss your training needs.
Our courses are taught online via Teams or Zoom. Some courses are also offered in our course room in Västerås, Sweden.
Service
Yes, we can integrate our CAD environment with document management systems, ERP systems or other administrative systems, on-premise or in the cloud. We work with your supplier to find the best technical solution for all systems involved in the integration.
We help you and customize your installation and software. We work with your IT organization to find the best solution for your requirements and wishes.